We like to keep things in perspective.
Here at GovernmentCIO, we give 110% to our work and our clients. We’re driven, ever accountable and hardworking professionals that stop at nothing to deliver world-class experiences through our work. But philanthropy and community service are important parts of our corporate DNA, too. We know that transforming government IT is only the tip of the iceberg – our team of Transformers looks for ways to make work a better place every day.
Life is pretty great as a 'Transformer.'
Yes, that is what we call ourselves – because we aim to transform lives with the amazing work that we do. Beyond the perks of being able to work with some incredibly fun, talented, and interesting people, GCIO Transformers enjoy some awesome benefits, including the ability for most of our team members to work remotely. It is the small ways and big ways we promote employee happiness, engagement and ensure we are always able to give the best version of ourselves.
- Medical, dental, vision and life insurance coverage
- Commitment to professional growth
- 401(k) with 4% employer match
- 15 PTO days and 9 holidays
The freedom to work wherever you work best.
Talent isn’t just located in Silicon Valley or Austin. It’s all over the United States. We sourced the best talent from across the country to build our amazing team of Transformers. Whether it be a home office, coffee shop or a shared work environment, you have the flexibility to do work wherever you do it best. That’s just one reason why we’re recognized by Forbes as one of the best companies for online work.
Our keys to success
We go the extra mile
We're ready to do what it takes to complete the job, and then do a little more. We always take the extra step to find great solutions. We won't sit back and wait for someone to tell us what to do.
We do what's best for the customer
Serving our customers is an important part of our core values. Our dedicated team considers the needs of our customers first and foremost to help you accomplish your goals.
We make quality personal
We take pride in our work and everything that we touch. We take a minute to ask, “Is this my best work?”
Deliver legendary customer service
Do the little things as well as the big things. Blow people away with your work.
Create a tone of friendliness and warmth
Every email, conversation, phone call and letter sets a tone. Be friendly and helpful always.
Be fantastic about response time
Everyone wants their questions answered quickly. Acknowledgement that you are working the issue goes a long way in satisfying the customer, as well as active follow-up.
Practice blameless problem solving
Apply your creativity, spirit and enthusiasm to developing solutions. Create “lessons learned” so the same mistake is not made in the future. The project is not the place for the finger-pointing and dwelling on problems will not create a winning environment.
Practice ‘human touch’
Listen and pay attention to what makes each person unique. Show them you value them as an individual rather than a transaction.
Listen generously
There is more to listening than “not speaking.” You must be present, aware and engaged. Listen to get the understanding. When listening, let go of the clutter and noise in your head.
Look ahead and anticipate
Solve the problem before it happens. Address future needs before they become an issue. It’s easier to anticipate problems than to fix later.
Be process-oriented
Organizations succeed by building a foundation of effective, repeatable processes. Create processes for every aspect of your job and turn them into habits. Achievable, consistent results will follow.
Always ask why
Don’t accept anything at face value. be curious and ask questions. This creates debate and builds better products. WHY? Never stop asking this question.
Pay attention to details
Details matter. They can be the simplest detail: spelling a client’s name correctly to specific language fundamentals. Be accurate and precise – and double-check your work.
Keep things fun
This world has many bigger problems than our daily work-related challenges. Keep everything in perspective and don’t take things personally. Have a laugh every day. It keeps things FUN!
Accountability
Take responsibility for your actions and decisions. Think before you act.
We at GCIO understand the sacrifices our veterans and their families have made for our nation. We created the Veterans Initiatives Team to better serve our veteran community and honor these sacrifices.
Learn moreReady to join us?
If you like what you see, then you may be an awesome fit to join our incredible team of Transformers. Search our list of open positions below. Who knows — you may be our latest great teammate.
View our open positions